Privacy Notice

Privacy Statement

This privacy statement covers the site http://www.GreenIceMelt.com.

If you have questions or concerns regarding this statement, please contact customercare@GreenIceMelt.com.

Information Collection and Use
GreenIceMelt.com is the sole owner of information collected on this site to purchase products and services from GreenIceMelt.com. We will not sell, share or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, email address and payment information, such as your credit/debit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone.

Registration
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, email address, telephone number and street address. This information is used to provide you with important GreenIceMelt.com services such as automated order status updates via email.

Order
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Cookies
We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The GreenIceMelt.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, GreenIceMelt.com will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.

Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and email delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Security
GreenIceMelt.com takes every precaution necessary to protect your privacy and personal information. When submitting sensitive information (such as a credit card number) via our website, that information is collected, encrypted and protected by the best encryption technology available in the industry—SSL. We combine secure servers with Secure Socket Layer (SSL) transmission to safeguard the personal information of all GreenIceMelt.com customers. What this means is that any time you send data to our web server it will be encrypted and, in turn, our server will encrypt any data sent back to your web browser. GreenIceMelt.com uses 128-bit encryption, the most advanced form of SSL software presently available. GreenIceMelt.com online shopping cart uses Digital IDs (SSL Secure Certificate) exclusively.

Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street address or email address through our website by entering My Account. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

Choice/Opt-out
If you receive a marketing email from GreenIceMelt.com and would prefer to not receive these types of messages, simply reply with the word “REMOVE” in the subject line and we will remove your name from our list.

Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Last Update
The Privacy Policy contained herein became officially effective Nov.20, 2013.

Having trouble ordering?

Need an order larger than 150 lbs? Call us toll-free at 1-800-528-1922.

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